Restore Home Help
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Removal vs. recovery

Getting the water out is important. It is not the same as being dry.

Extraction removes pooled water. Restoration continues with moisture detection, structural drying, cleaning, material removal when needed and repairs.

Water-damaged wood flooring buckled by trapped moisture

Extraction is one stage. Pumps and vacuums can remove visible water, but materials around and below that water may still hold significant moisture.

1

Remove standing water

Extraction reduces the amount of water in the home and allows the drying process to begin.

2

Check where water traveled

Moisture can move under flooring, behind baseboards, into drywall, inside cabinets and into insulation or framing.

3

Dry the materials, not just the air

Air movement and dehumidification help, but the real goal is getting affected materials back to an appropriate moisture condition before repairs.

4

Clean, remove and repair as needed

Some materials can dry and remain; others may need cleaning or removal depending on contamination, damage and how long they stayed wet.

Useful questions before agreeing to a restoration scope:
  • What areas were checked for hidden moisture?
  • Which materials are expected to dry in place?
  • Which materials need removal, and why?
  • How will drying progress be checked?
  • What is included now, and what could change the price later?

Comparing restoration companies?

Use our hiring guide to compare scope, drying plans and documentation.

Open the hiring guide